The BEGINNING: Let me start by saying that I am not a professional reviewer. You can see by my profile that I don’t write many reviews at all. The landscape is changing and how we work with people and companies. When someone goes above and beyond, I want to tell everyone about my experience. I am not an easy person to blow away when it comes to service. I’m typically happy but not overly impressed. That changed in a big way. Pro Audio is amazing to work with. Danny spent a good amount of time going over every option, every technology and did it more than once. Trust me – I had to ask the same questions 3 or more times, and he handled it with patience. After he got off a full day of working, we were on the phone for over 2 hours and past 10 PM one night. WHO DOES THAT!!!
PRICING: I priced 3 different companies to install a whole-house system, including the backyard. In comparing the Prices on identical equipment from the 3 different companies, Pro Audio was on Average $300-$400 cheaper per piece. They did not resort to the markups that we saw from the other companies we priced. They could have priced equipment we didn’t need just to up the price—example – Like a complete Matrix System. The house does not need it, yet one company bided a full matrix tech stack—complete waste of money for what I needed. I didn’t say anything but always interesting to see what they will try to sell you. We also don’t have a room perfect for surround sound acoustics. One company tried to sell me $1000 in-ceiling speakers. Again – if you have a room sealed and dedicated for this level of sound accuracy and don’t have to put your speakers in the ceiling, I would not think twice about spending that. Pro Audio did not attempt this once with their suggestions and fully explained why. Danny didn’t know it, but I was prepared and knowledgeable of what I needed and wanted. Not one question did he fail to impress.
INSTALL: We have not moved forward on the install yet, so I can not review it at this time.
CONCLUSION: Based on the time they took upfront, I can only imagine the great experience you would have on the install. If you are considering any Audio/Video for your home, you have got to take 2 minutes to call them, and you will see what I mean. Full Disclosure – I’m not from Las Vegas, I am not a family member, never met Danny before, just moved here 2 months ago. I would also like to add – I called Pro Audio to hang a TV when I first moved here to Las Vegas. I received the same service for hanging a single TV to getting the entire house done. I think that says it all. Thanks, Danny!!! Read more